Dear Customers, Prospective Customers, and Website Visitors,

As {ENTER TITLE HERE} (“” or “Company”), we prioritize the protection of your personal data. Within this scope, we would like to inform you about your personal data and the processing procedures, in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”) as the “data controller.”

WHAT PERSONAL DATA IS PROCESSED?

Your identity information (Name, Surname, Date of Birth, Turkish ID Number)

Your contact information (Address, email address, phone number)

Details related to your use of the website (Your behavior on the site, transactions, preferences, visited products, etc.)

Your username and password assigned specifically to you

Your company information (Company name, phone number, address)

Upon the establishment of the ………. Agreement;

Your identity information (Name, Surname, Date of Birth, Turkish ID Number)

Your contact information (Address, email address, phone number)

In the event that you request an invoice and provide the necessary details (Turkish ID Number, Tax Identification Number)

If you make a payment via credit card, your information will be processed to be sent to the Payment Institution. If you choose the Wire Transfer Payment Method, your bank's IBAN and related banking information will be processed.

If You Are a User:

Your username and password assigned specifically to you

Your company information (Company name, phone number, address)

Records of the services provided by our Company (Request and Complaint Management)

Records formed with the form taken regarding your complaints

In the context of the electronic commerce system we provide, the information regarding your customers that is processed for the purpose of only storing and utilizing the system without determining the purposes and means of data processing.

In the event that you grant permission for Electronic Commercial Communication:

Your identity information (Name, surname)

Your contact information (Address, email address, phone number)

Details related to your use of the website (Your behavior on the site, transactions, preferences, visited products, etc.)

Marketing information (Date of birth, site usage, shopping habits, demographic information such as address, preferences, comments, campaigns used, surveys, shopping preferences, payment methods, etc.), and identification information (cookies, web browser signals, IP address, beacon, wired/wireless network connection information, etc.).

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data:

If you contact us, we will process your identity and contact information to resolve your issues and complaints and to communicate with you when necessary.

To fulfill our obligations under the law, and to meet our other legal obligations, especially regarding information security, we process your identity, contact, billing, and shopping information.

To exercise our right to defense in case of any disputes arising from the contract, we process your identity, contact, billing, and shopping information for lawsuits, court proceedings, or other legal actions.

To differentiate your records from other customers in our system and to ensure that you benefit from post-sales operational processes without presenting an invoice/receipt, we process your identity and contact information.

If you request the issuance of an invoice, we process your identity and billing information for invoice generation.

If you prefer to make a payment by credit card, your credit card information will be processed for the payment process (credit card information is transferred to the payment institution without being stored by us).

To fulfill our retention obligations arising from the legislation, we process your identity, shopping, and billing information.

To ensure the development of our product and to promptly respond to your requests within the scope of the User Complaint and Request Form.

To track regular payments and manage your account information, we process your information for managing your electronic commerce environment.

If you are a user, to manage the sales and the operation of your electronic commerce site.

To manage requests within the service provided, and ensure the best possible service for Users of our electronic commerce.

To manage your electronic commerce site with our business partners listed on our website or upon your request.

We process your identity, contact, shopping, and marketing-related information to create and carry out general or personalized campaigns, promotions, advertisements, notifications, and marketing activities and to conduct any kind of commercial communication with you.

METHODS AND LEGAL BASIS FOR COLLECTING YOUR PERSONAL DATA

Your personal data is processed by {ENTER TITLE HERE} through transactions on the site, your requests, complaints, or purchases, and through the Electronic Commercial Communication Consent you provide by automatic methods or electronic systems.

As {ENTER TITLE HERE}, we process your personal data for the following purposes based on the legal grounds of “necessity for the performance of a contract,” “necessity for compliance with a legal obligation,” and “necessity for legitimate interests of the data controller,” with regard to processes on the website. In relation to our retention obligations under the law, we rely on the legal basis of “necessity for compliance with a legal obligation.” If you are a user, we process your data based on “necessity for the performance of a contract,” and in terms of tracking your requests and complaints, based on the legal basis of “necessity for the establishment, exercise, or defense of a legal claim.” We collect your personal data based on your explicit consent for Electronic Commercial Communication and for providing new services with our business partners.

TRANSFER OF YOUR PERSONAL DATA

As {ENTER TITLE HERE}, we may transfer your personal data for the following purposes:

To our domestic and international business partners and service providers (such as call centers, data collection services, marketing consultancy, database, electronic communication service providers, consultancy, etc.) or abroad if our domestic partners have servers located abroad.

To our dealers and business partners to resolve issues related to your purchases and other product requests made through the website.

To third parties providing credit card services (banks, payment institutions, etc.) without storing the credit card details, if you make a payment by credit card.

To fulfill our legal obligations and exercise our legal rights, we may share your information with authorized public institutions, legal authorities, and other official organizations.

YOUR RIGHTS

According to Article 11 of the Law, you have the following rights:

To learn whether your personal data is being processed,

To request information if your personal data has been processed,

To learn the purpose of the processing of your personal data and whether it is being used in accordance with its purpose,

To know the third parties to whom your personal data is transferred domestically or abroad,

To request the correction of your personal data if it is incomplete or incorrectly processed,

To request the deletion or destruction of your personal data within the framework of the conditions stipulated by the relevant legislation,

To request the notification of third parties to whom your personal data has been transferred about your requests for correction or deletion,

To object to the processing of your personal data if the processing is based solely on automated systems and leads to an unfavorable outcome for you,

To claim compensation for damages if you suffer harm due to the unlawful processing of your personal data.

CONTACT INFORMATION

You can submit your requests by sending an email to our designated email address for data controller matters from the registered email address in the system, or in writing to the address provided below. (Please note that your requests must follow the procedures required by law.)

Address:
Phone: